Why won’t court staff discuss my child’s case over the phone?

Children’s cases in Juvenile Court are confidential. There is no way to guarantee over the phone that the person speaking has a right to the confidential information of a particular child. We would prefer, and are in fact required, to err on the side of caution to protect the rights of the child.

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1. Why can’t I look up my child’s case on-line or see a copy of the court’s docket?
2. Why won’t court staff discuss my child’s case over the phone?
3. Do I have to attend my child’s court date?
4. Must my child be represented by an attorney?
5. Is there a dress code and behavior and safety code in your court?
6. What if I cannot afford an attorney?
7. Can I just talk to the judge?
8. Can the Juvenile Court Judge put me under any court orders?
9. Why does my child’s attorney refuse to speak with me about my child’s case?