Family Contact

We recognize the importance of parents being able to communicate with their child while in the Detention Center.

To help facilitate that contact, we have contracted with a phone services vendor. This phone service will be explained during the admission process following the initial detention hearing. The phone service requires that a pre-paid account be activated.

If an account is not activated, each child will be permitted to make one phone call to a parent or guardian every seven days.



The phone vendor may be contacted at 800-844-6591.


Send mail to:
Securus Correctional Billing Services
P.O. Box 110
Addison, TX 75001-0110


Visit the Securus Technologies Website.